- made up by a group of people who work together for the achievement of set goals – different people do different things or specialize in one activity
- have business strategies to achieve goals/objectives
- have a vision and a mission.
- have a culture which is formed by the organizational value.
- have structures (such as department, teams and divisions) and a sound system i.e. systems and procedures
- have inputs which are processed and provide an output.
- have customers besides other stakeholders